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02 / 16 · WORKPLACE PRACTICE

Understand the AI tool in front of you

Why does the same request behave differently across tasks and tools?

TAKE AWAYA tool capability checklist: required mode, essential inputs, and human verification boundaries.

Before typing a request, check what capability the tool is using and what input it has received. Standard chat is suited to text you paste in; checking current external information requires web search and source inspection; processing a long signup sheet calls for file or table handling.

DIAGRAM · CAPABILITY ROUTING

Match chat, web search, or file analysis to where the evidence lives

Choosing the wrong mode produces fluent guesswork; route each task by where the facts live.

WHERE DO THE FACTS LIVE?Task Input RouterSupply missing facts first;personas cannot invent facts.01 CHAT MODEFacts in hand → Rewrite supplied meeting notes into a noticeFits: rewriting, summarizing, and formatting supplied text02 WEB SEARCHExternal public info → Verify 2026 official venue pricingMust-do: open the official source URL to verify date and terms03 FILE ANALYSISStructured table → Deduplicate and clean exported signup CSVGuardrail: remove unnecessary personal phone columns before upload
CHAT MODE

Rewrite Supplied Notes

All facts are in the prompt; use chat to adjust tone, length, or structure.

WEB SEARCH

Check Public Venue Pricing

Requires live public data; always open the current official page to verify.

FILE ANALYSIS

Clean Exported Signup CSV

Strip unnecessary personal phone columns first, then upload for deduplication.

The method: three small steps

Many poor outputs happen not for lack of a clever phrase, but because the required capability or input is missing. Asking “write next week’s event notice” gives the tool no time, venue, or deadline. Even with web search or file upload enabled, a person still verifies original sources and sharing permissions.

  1. Distinguish chat, web search, and file handling

    Use chat to rewrite text you already hold; use web search and inspect original links for external public facts; use file or table handling for multi-row sheets.

  2. Supply missing facts before tweaking phrasing

    A tool cannot read unshared internal plans. When an answer looks generic, check whether the time, venue, audience, or constraints were left out.

  3. Check upload boundaries and source reliability

    Remove unnecessary phone numbers or credentials before uploading files; check the publisher and date before relying on web search results.

WORKED EXAMPLE

See how to improve a result

Prepared example: match capability and supply missing inputs

The requests and responses are prepared teaching examples, not live model output.

Read the example sources

Source A · Event notice

The team exchange event is scheduled for November 6, 14:00–16:00, in the third-floor meeting room. Sign up by November 3, 18:00. The target is 20 attendees; actual registrations have not yet been counted. No registration method, link, or event contact is provided.

Source B · Budget and equipment

The budget cap is CNY 2,000. No actual spending has been recorded. A projector is available in the meeting room.

Source C · Preparation notes

Catering and remote access are unconfirmed. Lin will organize the agenda before November 2; Zhou will confirm the attendee list before November 3. The photography owner and deadline remain unconfirmed.

The request

Write next week’s team event notice and check this year’s rental price for the park auditorium.

Example response

Here is the notice: it will be held next Wednesday afternoon at the park auditorium, with a CNY 1,200 rental fee.

What to noticeThis is a prepared problem example. Without internal facts, the tool guesses the schedule; without web search and source checking, the price may be outdated.

Your turn: what would you ask next?
You need to clean an 80-row signup spreadsheet. What is the best first step?
Try it yourself with different material

Try another task: vendor check and summary

Copy the material and task into your usual tool to practice. Then review your work against the checks.

Material

Fictional tasks: 1. turn three sanitized internal requirement notes into a one-page brief; 2. verify 2026 public pricing on two software vendors’ official websites; 3. deduplicate a 200-row historical purchase log.

Task

For each task, state the required tool capability, the input you must prepare first, and the human verification check.

Review your work

  • Use text chat for the requirement card, supplying the three sanitized internal notes.
  • Use web search for public pricing and verify the official page’s year and currency yourself.
  • Use file/table handling for the 200-row log and verify row counts and deduplication logs.

In the workspace below, match three tasks to the right capability mode and identify the missing input in a vague request. The workspace checks your choices against explicit rules.

PRACTICE EXAMPLEPractice here. Take your work with you.

These materials describe a fictional event. No AI model is called. Selections are checked against explicit rules; you review your own writing against the sources.

Read the original exercise materials
Source A · Event notice

The team exchange event is scheduled for November 6, 14:00–16:00, in the third-floor meeting room. Sign up by November 3, 18:00. The target is 20 attendees; actual registrations have not yet been counted. No registration method, link, or event contact is provided.

Source B · Budget and equipment

The budget cap is CNY 2,000. No actual spending has been recorded. A projector is available in the meeting room.

Source C · Preparation notes

Catering and remote access are unconfirmed. Lin will organize the agenda before November 2; Zhou will confirm the attendee list before November 3. The photography owner and deadline remain unconfirmed.

Match tool capability and spot missing inputs

Choose chat, web search, or file/table handling for each task, then identify what a vague prompt leaves out.

Check again after making changes.

Take your work with you

Drafts stay only on this page and are not restored after refreshing or leaving. Copy or download what you want to keep. Switching language does not delete your writing.

ONE IDEA TO KEEP

Match the task to chat, search, or file handling first, then check whether the necessary factual inputs are present.

Try it in your own AI tool
  1. Open an AI chat tool you already have access to, start a new conversation, and paste the complete task sheet into its input box before sending. Use only the fictional text here; no work files, passwords, or personal details are needed.
  2. Check your current AI tool interface to see whether it supports web search or file uploads, or only pasted text.
  3. Pick one task from your own work, list what material you already have versus what is missing, and then decide how to ask.
  4. Save this checklist to review whenever you switch tools or start a new type of task.

Complete the checks above to record your progress. This records example practice; try a different task independently to test your skill.

REFERENCES & FURTHER LEARNING

Explanations, cases, and exercises are authored by Reallier. Links provide further learning. The workplace activity and people are fictional.