Technical Service Delivery Process

Overview

We provide a standardized delivery process for every technical service project, ensuring that every step from requirements alignment to production launch is traceable and verifiable.

Delivery Phases

1. Requirements Review (Day 1-2)

After receiving your requirements, we complete an initial review within 24 hours:

• Confirm the open-source projects and versions to be deployed
• Assess the infrastructure environment (network isolation, hardware resources, operating system)
• Identify compliance requirements and security constraints
• Produce an engineering proposal, including architecture diagrams, delivery milestones, and a quotation

2. Environment Preparation (Day 3-5)

• Server environment inspection and initialization
• Docker/K8s containerized environment setup
• Network configuration (reverse proxy, SSL certificates, firewall rules)
• Deployment of dependent services (databases, caches, message queues)

3. Core Deployment (Day 5-10)

• Deployment and configuration of the target project
• Data migration and initialization
• Integration testing and functional verification
• Performance baseline testing

4. Delivery and Acceptance (Day 10-12)

• Customer acceptance testing
• Delivery documentation package:
  • Deployment architecture documentation
  • Operations manual (monitoring, backup, incident handling)
  • Configuration change log
• Knowledge transfer session

5. Ongoing Operations (Optional)

• 24/7 monitoring and alerting
• Version upgrade validation and rollout
• Rapid incident response (SLA-backed)
• Monthly/quarterly operations reports

Communication Channels

Channel	Purpose	Response Time
WeCom group	Day-to-day communication	Within 2 hours
Email	Formal document delivery	Within 24 hours
Video conference	Key milestone reviews	As scheduled
GitHub Issues	Technical issue tracking	Within 48 hours

Contact Us

Ready to get started? Visit the contact page to submit your requirements.